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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
ActiClear Muck Clear is a 15 lb pond treatment of beneficial bacteria plus enzymes that sinks to the bottom to break down sludge, reduce odors, and clarify outdoor ponds and lakes while remaining safe for fish and wildlife.
If your pond, koi pond, or shoreline is clouded by organic buildup, ActiClear provides a natural, enzyme-boosted bacterial solution to accelerate decomposition of muck and reduce foul smells without harsh chemicals. The formula is designed to sink and work at the sediment layer where muck accumulates, supporting clearer water and healthier habitat over repeated applications.
Results depend on pond size, temperature, and the amount of organic material present, but many users notice reduced odors and less visible sludge within weeks. For best performance, water temperatures should be above 50°F so the microbes and enzymes remain active.
The 15 lb tub contains enough product to treat up to 90,000 square feet when dosed as directed. Standard guidance is that a 5 lb dose treats roughly 30,000 sq ft; repeating every four weeks keeps beneficial populations active and prevents re-accumulation.
Yes — ActiClear is formulated without harsh chemicals and relies on natural bacteria and enzymes, making it safe for aquatic life, shoreline wildlife, and pets when used as directed. Because it targets organic waste, it supports a healthier environment without introducing toxic compounds.
Apply tablets or tabs directly to the pond bottom in evenly spaced locations so the product sinks into the muck and starts working at the source. For larger areas, divide each dose across multiple points to ensure broad coverage and consistent breakdown of organic debris.
Who is this for: ActiClear Muck Clear is intended for pond owners, landscapers, municipal shoreline managers, and anyone maintaining koi ponds, decorative water features, or small lakes who wants a chemical-free way to reduce sludge, control odors, and improve water clarity. It's particularly suited to sites where organic accumulation is the primary issue and where continuous, bottom-targeted action is preferred over surface treatments.
Q: Can I use ActiClear in a koi pond with live fish?
A: Yes. ActiClear is formulated without harsh chemicals and is safe for koi and other aquatic life when used according to directions.
Q: How often should I apply the product?
A: Apply a 5 lb dose every four weeks during warm months; a 15 lb tub provides three monthly doses covering up to 90,000 sq ft total.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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